Privacy Policy
This page explains how NOVA will collect, use, store, and protect your personal information, and how you can contact us if you need help with privacy-related questions, corrections, or handling requests.
We collect information only where it is needed for inquiries, order communication, and website operations, and we take reasonable measures to protect your personal data.
Information Collection
- Contact information: Name, phone, email, address
- Business information: Inquiry details, order details, design files
- Technical information: IP address, browser type, and basic visit records
Information Use
- Handle inquiries, orders, and after-sales communication
- Communicate with you about production, delivery, and document matters
- Improve product and service quality
- Comply with legal requirements
Information Protection
We take strict security measures to protect your personal information, including data encryption, access control, secure storage and other technical means. We will not disclose your personal information to third parties without your consent.
Contact Us
For privacy-related questions, please contact us: Email [email protected], Phone +86 195 7178 8150.
Related Guides
Terms of Service
This page explains NOVA's service scope, payment stages, delivery responsibility, and dispute handling principles so both sides can align on the basic commercial boundaries before cooperation starts.
How Does Quality Control Work in Clothing Manufacturing
If you are evaluating whether a factory is suitable for long-term cooperation, do not look only at the final inspection step. The bigger question is whether problems are caught before cutting, during sewing, and again before shipment. The earlier quality control happens, the easier it is to protect batch stability and reorder consistency.
How Should Clothing Packaging and Shipping Be Planned
Packaging and shipping are not just the last step after production. They affect product protection, brand presentation, delivery rhythm, and total landed cost. Once your order structure is clear, aligning the packaging format, transport route, and destination market early makes timing and budget much easier to predict.