Terms of Service
This page explains NOVA's service scope, payment stages, delivery responsibility, and dispute handling principles so both sides can align on the basic commercial boundaries before cooperation starts.
These terms are here to clarify service boundaries, payment stages, delivery responsibilities, and intellectual property principles before cooperation begins.
Service Scope
- Apparel OEM production
- Apparel design and sampling
- Fabric sourcing and recommendation
- Packaging and shipping services
Payment Terms
| Stage | Payment Ratio | Description |
|---|---|---|
| Contract signing | 30% | Deposit |
| Sample confirmation | 30% | Mid-term payment |
| Before shipment | 40% | Final payment |
Delivery Terms
- Delivery time is subject to contract agreement
- Factory is not responsible for delays caused by customer
- Delays caused by factory will be resolved through negotiation
Intellectual Property
Designs, drawings and other intellectual property provided by customers belong to the customer. Without customer consent, we will not use customer designs for other purposes or disclose to third parties.
Dispute Resolution
In case of disputes, both parties should resolve through friendly negotiation. If negotiation fails, litigation may be filed in the People's Court where the factory is located.
Related Guides
Privacy Policy
This page explains how NOVA will collect, use, store, and protect your personal information, and how you can contact us if you need help with privacy-related questions, corrections, or handling requests.
How Long Does a Clothing Order Usually Take
Lead time is not just sewing days. It is the full rhythm created by sample approval, fabric readiness, line allocation, quality control, and shipment. If you want a stable schedule, the real question is not only how many days the factory needs to sew, but whether your files are complete, your fabric is confirmed, and revision time is still built in.
How Should Clothing Packaging and Shipping Be Planned
Packaging and shipping are not just the last step after production. They affect product protection, brand presentation, delivery rhythm, and total landed cost. Once your order structure is clear, aligning the packaging format, transport route, and destination market early makes timing and budget much easier to predict.